Privacy Policy
At Kassrat Oud, protecting your personal data is a top priority. By using our website, you trust us with your information. We are committed to handling it with transparency, confidentiality, and in accordance with applicable laws.
1. Data Collection
We collect only the information necessary to ensure the best shopping and browsing experience, including when you:
- Register on our website
- Place an order
- Contact our customer support
This data may include: name, surname, mailing address, email address, phone number, delivery details, order history, etc.
2. Use of Data
Your personal data is used exclusively to:
- Process and deliver your orders
- Communicate with you regarding your account or purchases
- Continuously improve our services and your customer experience
- Send personalized offers (only with your consent)
3. Data Sharing
We do not sell or rent your personal data. It may only be shared with:
- Service providers (logistics, secure payment, emailing) essential for fulfilling your orders
- Authorities, if legally required
All providers are bound by strict confidentiality agreements.
4. Security and Retention
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or theft. Your data is retained only for as long as necessary for the purposes mentioned above, in compliance with legal requirements.
5. Your Rights
In accordance with the law, you have the right to:
- Access, correct, or delete your data
- Object to processing or direct marketing
- Request data portability
To exercise your rights, please contact us via email: [email protected]
